FAQ Knowledge Base
The AI uses this data to answer patient questions. Edit entries to customize for your practice.
services
| Question | Answer | Order |
|---|---|---|
| What services do you offer? | We offer routine cleanings, fillings, crowns, root canals, extractions, teeth whitening, and cosmetic dentistry. We also do emergency same-day appointments. | 1 |
| Do you do braces or Invisalign? | Yes! We offer both traditional braces and Invisalign. We can schedule a free consultation to discuss which option is best for you. | 2 |
| Do you do dental implants? | Yes, we offer dental implants. The process takes several months but we handle the entire journey from consultation to final crown placement. | 3 |
pricing
| Question | Answer | Order |
|---|---|---|
| How much does a cleaning cost? | A routine cleaning is typically $100-150 with insurance, or $175-250 without insurance. We offer transparent pricing before any work begins. | 4 |
| Do you offer payment plans? | Yes! We offer in-house financing and work with CareCredit for longer treatment plans. We also accept all major credit cards. | 5 |
| How much is a filling? | Fillings typically range from $150-300 depending on whether it is a silver amalgam or white composite filling. | 6 |
insurance
| Question | Answer | Order |
|---|---|---|
| Do you accept my insurance? | We accept most major dental insurance plans including Delta Dental, Cigna, Aetna, MetLife, and United Healthcare. Call our office with your member ID and we can verify your benefits in minutes. | 7 |
| Do you have a cash discount? | Yes — patients paying without insurance receive a 20% discount. We also offer a membership plan for uninsured patients at $35/month. | 8 |
| What is not covered by insurance? | Most cosmetic procedures like teeth whitening and veneers are not covered. We will always provide a pre-treatment estimate so you know exactly what your out-of-pocket cost will be. | 9 |
hours
| Question | Answer | Order |
|---|---|---|
| What are your hours? | We are open Monday through Friday 8am-6pm, and Saturdays 9am-2pm. We close for lunch from 12-1pm. | 10 |
| Do you take emergencies? | Yes! We reserve same-day emergency slots. If you are experiencing pain or have swelling, call us immediately and we will get you in today. | 11 |
| Can I book online? | Yes — you can book online 24/7 at our website, or call our AI receptionist anytime. We will send you a text confirmation within seconds. | 12 |
general
| Question | Answer | Order |
|---|---|---|
| Do you serve children? | Yes! We see patients of all ages, including children as young as 3 years old. We make dental visits fun for kids. | 13 |
| Where are you located? | We are conveniently located on Main Street in the downtown area. Free parking is available. The address is 123 Dental Way — right next to the pharmacy. | 14 |
| How do I reschedule? | Simply call our office or text us — our AI receptionist can reschedule or cancel your appointment any time, day or night. | 15 |